Welcome to MyDesk Shield

Select Your Home Region
    Select Authentication

    If you are a first time RSA token user, please ensure you have set an RSA personal PIN. For instructions, please refer the email that was sent to you upon completion of your RSA request. If you have forgotten your PIN, please contact Amelia by using the CS Mobile IT Help mobile app or by contacting IT Help.

    Unsupported Operating System Detected

    Please ensure you access MyDesk from the list of supported Operating Systems.

    Supported Windows Operating Systems:

    Windows 10 and 11 on x86/x64 hardware. Please ensure you have the latest operating system security and updates installed.

    Note: S mode is not supported


    Supported Mac Operating Systems:

    macOS 10.15.x (Catalina), 11.x (Big Sur), 12.x (Monterey) and 13.x (Ventura) on Intel and Apple Silicon. Please ensure you have the latest operating system security and updates installed.


    No physical Smart Card support for Mac Operating Systems. RSA token access only.